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Cerner [NASDAQ: CERN]
CERN]

Cerner [NASDAQ: CERN]: Integrated, Clinically Driven RCM Solutions

James English, Vice President & General Manager at Cerner RevWorks, Cerner [NASDAQ: CERN]James English, Vice President & General Manager at Cerner RevWorks, Cerner [NASDAQ: CERN]
Healthcare revenue cycle management (RCM), which encompasses activities from pre-registration of a patient all the way through to the final step of payment collection, has always been a complex process. And now, as healthcare delivery and payor requirements continue to evolve, new challenges arise for healthcare RCM managers. This shift towards value-based payment methods is driving healthcare organizations to look for robust RCM solutions that bend the cost curve as well as boost the bottom line. Against this backdrop, Cerner [NASDAQ:CERN], a major player in the RCM landscape, provides integrated RCM solutions designed to help healthcare organizations achieve a clinically driven revenue cycle. “Our Clinically Driven Revenue Cycle portfolio includes solutions and services designed to bring clinical, financial, and operational data together to optimize performance, guide decision-making, and reduce costs across acute and ambulatory care,” says James English, vice president and general manager of Cerner RevWorksSM. Cerner RevWorks— the services arm of Cerner’s revenue cycle business—provides RCM services to help address the challenges of managing revenue cycle operations. “Cerner RevWorks offers both short-and long-term services, including targeted project work, transition services, business office management, and full RCM outsourcing,” says English.

Since its inception in 1979, Cerner has been a visionary company that develops innovative solutions and services that meet and respond to today’s business needs while also anticipating tomorrow’s challenges. The company’s development efforts are inspired by four guiding principles:

• Enabling easier, timely, and more efficient decision-making while leveraging analytics
• Helping clients increase yield

• Accelerating cash flow
• Reducing the overall costs to collect

These tenets along with the Cerner Model Experience, which is the company’s methodology for providing subject matter expertise and best practices, helps healthcare organizations optimize their existing solutions, implement new technology, and adopt necessary training to improve workflow efficiencies and control costs. “We are focused on delivering an integrated RCM experience that is both consumer-and statistics-driven,” says English. “We are also committed to continuously refining our analytics platform which plays a critical role in driving our clients’ productivity in the revenue cycle and their compliance with alternative payment models.” English also explains the company’s commitment to developing the expertise of its revenue cycle associates to guide clients on best practice recommendations and optimal use of solutions. “The Cerner Revenue Cycle Certification Program (CRCP) ensures that our teams have a thorough understanding of the entire revenue cycle and the necessary solution expertise to help our clients manage projects successfully.”

Cerner’s comprehensive RCM solutions and services support a growing client base across the U.S. and global markets, including over 300 clients across acute and ambulatory venues. English shared one example of how Carroll County Memorial Hospital partnered with Cerner RevWorks to enhance their workflow efficiencies, meet organizational metrics, and control costs. “Our RevWorks team worked closely with Carroll County as it added new facilities with expanded services and additional care providers. Together, we helped them increase gross revenue by 132 percent1, cash collections by 165 percent1, and decrease their A/R days by 42 percent1.” He also pointed to several more of Cerner’s client achievement stories published on the company’s website.

With over four decades of industry experience, a growing community of clients and compelling vision for the future, Cerner maintains a strong position in the RCM landscape. It also has a robust roadmap for future revenue cycle development. English explains the company’s future plans to leverage the intelligence of its RCM platform to further automate workflows, reduce manual tasks, and lower costs. “We are also working toward an improved consumer experience through guided scheduling and bill pay flexibility, preventing denials through financial clearance improvements, and increasing user efficiency with optimized workflows,” he concludes.

1 Measuring from 2012 (pre-implementation) to 2017.

Top 10 Revenue Cycle Management Companies - 2018

Company
Cerner [NASDAQ: CERN]

Management
James English, Vice President & General Manager at Cerner RevWorks, Jeff Hurst, SVP, RCM & President at Cerner RevWorks, Cerner [NASDAQ: CERN]

Description
Leading supplier of integrated healthcare RCM solutions and services designed to help optimize clinical and financial outcomes

Cerner [NASDAQ: CERN] News

New Tech Innovation Accelerating High-Quality and Accessible Global Healthcare Facilities

Strategic implementation of innovations results in effective and affordable healthcare operation for both organizations and patients.

FREMONT, CA: Cerner Corporation (NASDAQ: CERN) collaborates with Amazon Web Services, Inc. (AWS) to accelerate healthcare innovation across the globe. The partnership results in AWS as the cloud service provider for Cerner, and powers the clinical experiences by increasing the efficiencies and lowering operational burdens for healthcare organizations. Cerner develops strategic innovations in healthcare, integrating information technology to connect people and systems. Read More

32 Community, Critical Access, and Specialty Hospitals Select Oracle Cerner

AUSTIN, Texas and KANSAS CITY, Mo - Nearly one-fifth of the U.S. population lives in rural areas and can face barriers to accessing healthcare for a variety of reasons. Without rural hospitals, millions of Americans could face delays and travel challenges to seek the diagnosis, treatment, and care they may need. To better help serve their communities, 32 new clients selected Oracle Cerner CommunityWorks last year, including OSS Health and Pioneers Memorial Healthcare District.
Oracle Cerner CommunityWorks is designed to meet the unique needs of smaller communities. Today, more than 300 rural community, critical access, and specialty hospitals in 45 US states are more effectively and efficiently treating patients closer to home using Oracle Cerner's technology.
"People should have access to healthcare no matter the size of the city, town, or county where they reside," said Eric Geis, national vice president of client relationships, Oracle Cerner. "Because rural providers are often caring for their neighbors, they know their patients well. With limited resources and staffing challenges, they need the right tools to expand access to quality care that will allow them to do the most with what they have. Our technology is tailored to support them, offering a more personalized and simplified experience for both patients and providers."
More patients in smaller communities to benefit from integrated health record
Healthcare providers in small communities are often challenged with how to do more with less while trying to provide the best care for their patients. Geographic location, workforce shortages, technology disparities, and diminishing resources are all examples of how it can be harder to deliver care in some communities. Oracle Cerner technology provides clinicians with an integrated digital record of the patient's health history, including clinical and financial data.
One example is OSS Orthopedic Hospital, LLC dba OSS Health, in rural Pennsylvania, which seeks to consolidate their disparate ambulatory and hospital systems into a single digital patient record. Their work with Oracle Cerner will help optimize workflows, interoperability across systems, and offer customizable automation to help eliminate inefficiencies, improve patient experience, and optimize provider care delivery which can lead to higher value healthcare.
"Oracle Cerner offers an approach focused on helping us with implementation, support, and innovative vision for the future of healthcare technology," said Troy Phillips, CEO, OSS Health. "We're excited about analytics we'll gain to help with data-driven decision making and a revenue cycle platform that improves charge capture, submit clean claims more quickly, and automates many of the manual workflows."
Additional CommunityWorks client contracts recently signed include:
• Uintah Basin Healthcare is Utah's largest rural independent healthcare system. A new emergency room was added recently to the Vernal campus with expanded radiology (including Xray, MRI, CT, and Ultrasound), lab services, and additional clinic space. All services are using Oracle Cerner for an integrated, patient centered electronic health record (EHR) platform across their continuum of care. Community members will be provided more options and more opportunities to receive quality healthcare.
• Brattleboro Memorial Hospital (BMH), a non-profit 61-bed hospital serving communities across southern Vermont, New Hampshire, and Massachusetts, extended their agreement with Oracle Cerner through 2027. Working with Oracle Cerner, BMH has committed to leveraging innovative and data-driven technologies with the goal to continuously enhance the patient and caregiver experience, community outreach services, and revenue cycle outcomes.
• Sierra Vista Hospital, a 25-bed critical access hospital in New Mexico, selected Oracle Cerner as its new EHR platform based on staff output, because of CommunityWorks' efficient process to obtain data and is a user-friendly platform.
• Pioneers Memorial Healthcare District (PMHD), a 107-bed community hospital located in California, chose CommunityWorks due to the value of true integration, ease of use, stability, and autonomy. After utilizing disparate EHR's throughout its health system for years, PMHD will now consolidate to a single integrated record to better support its patient and caregiver needs.
• Additionally, Carroll County Memorial Hospital (CCMH) in rural Missouri has worked with Oracle Cerner since 2010. Key benefits they state they have experienced include being able to better manage regulatory and quality information as well as supporting caregivers with a single patient record. Health information is centralized into one view for caregivers, no matter what area of the hospital or what clinic the patient visits, which CCMH believes is pivotal to patient safety and care. See their video to learn more.
Visit the website to learn more about how Oracle Cerner supports caregivers in smaller communities.